I shopped a flower bouquet which order was cancelled and money refund process was in process through ccavanue and in this regard i recieved a mail from ccavanue which is given below with message.
"From: [email protected]
To: [email protected]
Sent Date: Mon 08 March [6:6:22 PM]
Received Date: Mon 08 March [6:8:11 PM]
Subject: Order Refund from ccAvenue
Dear Customer,
This is to inform you that the merchant has initiated the refund process for order number Dof-09022010117 for your transaction on http://www.DelhiOnlineFlorists.com. This refund request has been forwarded to the concerned bank and we await their reply. Rest assured amount would reflect in your account as per the bank's procedure.
Until then we request for your cooperation. "
Till date i didn't recieved a money refund from them.
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