I'm Prachi Sharma & my sify broadband user id is: dahiya_15. I have the sify broadband connection at my home from January. From that time till now not a single week is passed properly when i didn't write to Sify Customer Care about the carelessness & lack of services provided by the local Service Provider Mr. Himanshu of Sonipat. This directly indicates that there is a tie between the Sify Higher Authorities & the local ISP that's why the higher authorities didnt took any action against him.
Now, the situation is very-2 irritating... i have to call almost daily or even more than twice or thrice a day to remind the local ISP & Sify Customer Care about the problems telephonically as their internet didnt work properly.
Moreover, if i have any problem regarding my internet connection, the ISP didnt pick the Phone call & a few days back when he didnt pick the call at last i went to their father's shop regarding my complaint he starts using abuse words inbetween the market. Neither the ISP perform its duties properly nor he refunds the amount as he refused to give his services.
Now, let me know if any of the sify authority will be at customer end what they will do. As i'm suffering after taken the SIFY BROADBAND connection, i'll not even recommend SIFY BROADBAND to any of my enemy.
Regards,
Prachi Sharma
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