Fashion and You
Charged the amount and failed to deliver the product

Dear Sir/Maam

I placed an order with fashion and you *for 2 footwear) dated 22/11/10. order no. 117169 on cash on delivery basis. I received only one product and was charged for both. The following are the dates on which i contacted them and their respective response.

1. Email: No response

2. Email: No response

3. Called customer care executive on 22/1/11: they promised to deliver the cheque by 10 feb

4. Sent another mail: No response

5. Called the customer care executive on 11/2/11: they promised to deliver the cheque by 28 feb

6. Called the customer care executive on 23/3/11: they promised to deliver the cheque by 1 April

7. called the customer care executive on 23/4/11: No one answers the call.

8. Email on 23/4/11

This is highly dissatisfying. The company constantly makes false claims to deliver the products however their only intention is to cheat the customer.

Do help me in this regard and let me know what is the next course of action to be taken,

Thank You

Ankita Kohli