I have purchased Blackberry mobile from Fashion and You site in the month of April when I got the delivery I found out that mobile battery flap was loose and it is coming off again and again, so I made complaint with Fashion and you by mail so they told me to sedn the product back to them. Then I send the product back to them by courier by paying Rs. 145/- when I check with them wether they have received the product or not then they said they are waiting for the information. The I waited around 7 days then there was no reply from this site, I called up many times and miled to check the acknowledge the product but I got no reply and same repetative answer then I have checked with courier company then I found that they have refused to collect the parcel and it came back to me. Then again I have followed up with fashion and you for the same by mail and many calls they asked me wait as they will send their courier company to pick up the parcel but I can't get my Rs. 145/- as courier charges I paid earlier for the returning of the product. Then also I agreed and waited for pick up of product. Its bing 1 Month till date I have mailed many times for asking the pick up of the prodcut and called them 100 times but everytime they just asked me to wait for more time. But no pick up of product is done till date. and again they till 1 month more after receiving the product to refund the money.
So I want to lodge the complaint againt them, and teach them lession that its because of us there online shopping site works. I know there are many customers getting harrased by this type of online shopping sites.
But I want to make sure that fashion and you site should get closed.
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