I ordered for some Adidas apparels from fashionandyou.com on 21-11. i paid for the order with my debit card. the amount was debited but they cancelled the order without giving any prior notification to me. subsequently, when I tried to interrogate them about these events, they declined any sort of knowledge regarding the above and promised me to refund my debited amount of rs.1697/-. but nothing happened. after prolong wait, I contacted them again through numerous phone calls and emails and they told me that they had credited the amount in the account. but till date my account shows no reflection of any credit. i fear i have lost my amount. please help.
the details of the order are as follows:
Product name: 3 adidas apparels
billed amount: rs.1697/-
order date: 21-11
order no.- 1090595
the same happened when i placed another order on 26-11. the amount debited was rs. 799/- but it was never refunded. the order details for the same are as follows:
Product name: 1 adidas sweater
order no.: 1117085
ordered on: 26-11
billed amount: rs. 799/-
please help me at the earliest as i am a student and i cant afford losing so much money.
0 comments