Hi,
My name is sagar ramgade, i ve taken tata indicom photon plus after 1 month they installed it at my palce. I have taken a plan of Hsia get started 400 plan monthly rental of Rs 400 and a night unlimited pack rental Rs 199. In Get started plan i am allowed to use 150 Mb and night unlimited in which i can use upto 10 GB. But in a month they deactivate my line 2-3 times stating that i ve crossed my credit limit of Rs1000. I didn't understand if they are providing add on pack of 10 Gb, they should ve proper tracking system for customers data usage during a day and a night. What tata indicom follow, they calculate your daily data usage and charge you Rs 2 /Mb and deactivate the line stating that credit limit exceeded. I don't understand why they provide add on pack of Rs200 of upto 10 GB data usage, if they don't allow a customer to use more than Rs 1000 unbilled amount that means not more than 500 Mb. In my the billing cycle is 19 of every month, and my line has been deactivated. So i ve to wait till 19th august in order to prove them it was used during night else they are asking rs 20000 in order to use 10 GB during night. I ve to pay monthly rental without using it. These hidden policies are never exposed by marketting executives while they are selling these products. I strongly wanted to expose this hidden policies of tata indicom. Please i want to take a legal against them i need help of consumer court in order to execute this actions so any customer will not suffer like me.
My account no : 974601241
Tata indicom no : 023966045
My mobile no : 919892050550
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