Worst service their marketing executives are more worried about target getting done to which they fool customers eluding into gimmick along with their service enggs (some guy named suraj and sunil) providing wrong information about the connection. their marketing head must learn how to treat customers calling around 16 to 20 times a day and disturbing late night at 11.00 i dont think the CEO of the company Mr Bajpai wud have been at office dat late.i applied for tikona connection after getting calls for more dan month and half, they never had permission in the society and nvr bothered to get permission cleared instead requested me to get device mounted at my open terrace all terms and conditions were decided and no internal wiring was assured the marketing exe guy takes cash after 2 days sends a wireman wid a pile of wire wound the technical head (nandkishor) assures for cancellation and full refund in 20 days and on calling customer exe at 15 th day u get to know the cancellation request is still not registered. TIKONA the worst service provider i have seen total fraud people cheating customer.
They call u 20 times a day for month long to forcefully make u agree to their connection and when resolving issues come u need to dial 20 odd nos as the particular req dosnt comes under their department.
Better learn to handle the customers u have than making new customers Mr Bajpai.
better try them once folks if u have habit and hobby of talking on phone.
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