Dear Airtel
Thank you for cheating on me.
I had impression that Mr. Bharti’s company will have some ethic and concern for their customers, but in past one month I realized that I was a fool who was thinking in that way…
I was away from Delhi for 3 months for my official project that’s why I dint pay the bill and lines got deactivate for a month or two, when I came back I received a call from a guy regarding the payment I simple asked him that if I haven’t used the line then why should I pay the whole amount including late fees and rest.
Then he offered me to pay 4000 Rs. Instead 5740 Rs. (Including current month outstanding) and rest amount 1740 Rs. will be waive off as I haven’t used that for couple of months and I agreed and paid that amount after his commitment that lines will be active within few hours.
I had to wait 3 days to use me internet as they where claiming it is under process and will be active within 4 working hours. (I have called approx 20 times in every 4 hours interval to fallow up for 3 days)
Then I received a call from feedback team that we have found the person who has committed you the waiver and will update in few days.
After 3 days again my lined got barred and then again 2 days 20-25 calls, 4 hours commitment and then service resume…
After 3 days again my lined got barred and then again 2 days 20-25 calls, 4 hours commitment and then service resume…
After a week again my lined got barred and then I called to the guy who committed me the waiver and he said he will update soon and he released the line
After couple of days again my lined got barred and then again I called that guy but he dint answer the call approx 10 times my call was on wait and rest of the time it was ringing he ignored but somehow my line got released without any complain (I guess that guy only done that).
Now your guys calling me for my outstanding and today they have sent one collection executive to my home without my persimmon or confirmation.
Thank you Airtel Team for irritating me in past one month and letting me know that there were no as such commitment.
I would love to leave Airtel Services after such cheating, now you may barred my services because I will not pay a single penny to you people…
because now whenever i call your customer care they simply ignore the complain and if i request them to tranfer to any senior then either i have to hold 25-30 mins or they simply discounted the line...
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