As per the information provided to us by BSNL that they have activated the service called "Hungama" on my land line telephone no. and they have charged for it, as
per BSNL record they had a talk with my son who is a 10 years old child, and by
talking with 10 years child they activated chargeable service, I asked the proof of
talk with my son, so far they have npr provided me any proof, nor reverted to my written complaint. and they are not ready to accept the payment my bill amount without undue charges of "Hungama"
can anyone let me know what to do with BSNL?
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