I took the broadband connection from in2cablenet as my ISP changed his line from Sify Broadband to in2cablenet. Initially my service provider was M/s Seven to Eleven Cyber cafe and he had given me the line for Sify and promised me best services. The services were good in the beginning but later on in the following months the services began to break up during windy situations and usually during nights. When inquired i came to know that the ISP as i mentioned above had placed his data boxes in the area at various subscriber's houses. The result was that if the subscriber leaves the house and goes somewhere or if they leave their electricity turned off so the broadband services that are transmitted through the box will get turned off too. I had personally gone to one of the subscribers and sorted this problem out.. what a shame! Later during rains the cable amazingly gets water filled i it thus reducing the download speeds to 2 or 3 kbps.
Notingly here i have to mention that i have mention that i had taken the plan from Sify of 512Kbps that provides me unlimited access from night 10 to morning 8. and the cost of which was 575/-
After a few months this service provider owned by Mr. Shailendra Parsai, contact 09826069407 gave the whole set up to so called mister Saumitra Sharma, Contact 09303888000 of Scan net services. Thus automatically our ISP was changed! Later we came to know that Mr. Sharma had plans to change the services from Sify to in2cable as he was a cable TV provider in the area for couple of years.
Although the setup was in the previous providers campus. Later due to certain personal grudge of these both chaps Mr. Parsai who had the set up in his premises began to turn the power off during nights thus limiting the subscribers to be able to have services only during the day time. And as a result we who had the services for nigh or so called Night-Plans were left amazed. On informing Mr. Sharma about this situation he told that the services will be resolved and also promised to compensate for the 7 days loss of services that i had experience. But its been 2 months since that discussion and no use. Here i will also mention that the same 512Kpbs plan that i had now costs me 662/- and gives me 1.5 GB data usage free during the day which is useless for me since i am in office... CAN ANYONE PLEASE HELP ME AND LET ME KNOW HOW I CAN LET THIS GUY TEACH A LESSON FOR NOT PAYING PROPER ATTENTION IN THE AREA OF CUSTOMER SATISFACTION
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