Dear sir/madam
with this e mail i would like to submit my regrets regarding poor functioning of INDIATIMES SHOPPING for the shipping of the item i purchased (order no 112541232)
1st issue, gift was delivered on 1 sep 10 after a gap of 9 working days as against 4 claimed by you thus defeating the purpose for it to be sent for RAKSHABANDHAN
2 nd issue, the gift item did not contain all the contents mentioned by them i.e. it did not include the main item perfume
in view of the above i emailed my complaint to them (India Times Shopping) to expect suitable action within 48 hours by them
in reply they suggested me to contact M/s Pearl Technologies New Delhi (Third Party)
Contact Person :- Rajeev Sharma / Sumit Sharma
Customer Support No :- 011-45646363 however the no is incorrect as no one picks up the no
finally on lots of persuasion i got final reply that the services are time barred and cannot be entertained as per company policy
however the case is not time barred as complaint was launched well in time and regular correspondence was done from my side
may i request you to address the problem and get me compensated for the flaw of M/s India times shopping
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