After about half an hour I received a call again from them from the same number and enquired about the confirmation.By the time I had checked on the configuration of the products which where provided. I was once again told that such kind of order would come once in life span and I should go for it. I got tempted and ordered 2HTC touch phones so that I would get Apple notebook. Also India Today Book Club is from a reputed media house so I trusted them. I was informed that I needed to pay through credit card and two transactions of Rs.19489 would be deducted from it. I was also told that I should go for 3HTC phones as that will give me 52inch LCD Philips television. I controlled my temptation and ordered 2HTC touch phones for which transaction was done through ICICI Credit card. I was told that I had done a good shopping and as a compliment I would be getting two jewellery vouchers.
After ordering with your company I was eager to know the service that you provided. I was shocked to see that your company had been accused on all the costumer issue related site as fraud and that no one should go for their order. I was heart broken and called on the customer care on 1004 to know the status. I was told that I had booked the order on 08/04 the system does not show the details as such and I was given Complaint number-446306.
I again called on 12/02 to know the status. I was told by Mr. Kuldeep that the anniversary offer contains HTC 3G touch phone along with Reebook sunglasses and some kind of holiday vouchers. He informed me that the order did not show any Apple Notebook to be given. I was again given a complaint number-448009.
I am in a state of shock and dismay. I am utterly unsatisfied and feel cheated by Living Media India ltd. held by Mr. Aroon Puri. I require an immediate reaction and proper action.
Regards,
VIPIN YADAV
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