Hi,
This is Subbarao Guntamukkala from Pune. I made online transaction from Bagittoday.com and was promised to get Holiday Destination Gift Vourcher worth Rs.5, 000/- and could receive the Voucher No which I need to register in www.bigcity.in/indiatoday/holiday to activate my voucher.
I tried to log into this website a thousand times from different systems and mobile too, but I was not able to open that website at all. After that I called bagittoday Helpdesk to seek their technical advice, but they started disconnect the calls soon after I got the line.
I tried almost 10 to 15 times and tested my patient by listening the IVR and music again and again.
At last My call was answered by one representative there and I introduce him with my name and he was not listening anything but said call them tomorrow which made me to write this complaint.
I strongly recommond India Today not to recruit such people who doesn't know Customers valuable time.
I'm giving the details below so that look into this issue and resolve it Immediately.
Name: Subbarao Guntamukkala
Your unique no: 200808615A100025318
Your ITBC membership no: ITBC10438086
Your invoice no: ORA100025318
Your email id: [email protected]
Your Holiday Voucher no: ITBC23750
Mobile No: 9503244439
Thanks in Advance,
Subbarao. G
9503244439
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