Dear Sir,
This is to inform you that I bought a 3G data card on friday (15-07) with 1250 rs offer plan. It was committed by the dealer that it will be working fine. After 2 days connection gets disconnected without giving me any prior notice from the company. When i contact to customer care (9891012345) they say that they can't help it in that. Well my question is why does company give importance presale product why not post sale services like customer satisfaction etc.
Its my request to continue my services otherwise i have no other option to go to consumer court. Kindly look into this matter on urgent basis. Waiting for positive response...
Details are mentioned below:
My idea data card no- 8750041282
Name-- Utkarsh singh Pundir
Dealer name- krishna telecom chakkarpur gurgaon
ph: 9911391320
Data card device- idea net setter (3G) 2000 rs paid
Plan-- 1250 rs monthly
WBR
Utkarsh
8010152358
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