My Airtel mobile phone Number is 9845390064. My set name Samsung S3310. I have recharged for Rs. 98 for internet package Rs. 5 for one day internet. The Data of about 2300 MB is available in my account and the same is valid upto 12 March. My problem is that whenever I use to connect the internet, the service is available but the at the cost of Main balance instead of internet package (I had never faced such problems previously). Whenever the main balance reaches to Zero, the services of internet are not available. I contacted customer care four times. I acted according to their instructions. I received mobile office configuration and installed in the mobile. I switched off the mobile and restarted. I set the mobile office as a browser profile but still the main balance is reducing the data account remains same. I recharged several times but all the time main balance cut down. One more problem is that the main balance cuts down at the rate of Rs. 10 per minute usage of Data. This needs immediate rectification.
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