Dear Sir,
I am MR. MOHATASIM ABDUL REHMAN RAIS having a 3G E-Stick (Dongle),
Postpay bearing MDN 7276614278 & Relationship No. 978767369 on Address
27/302, ABDUL REHMAN APARTMENT, 2ND NIZAMPURA, BHIWANDI 421302 DIST
THANE, MAHARASHTRA.
I want to draw your kind attention to the fact that this dongle was
activated on dated 26th of March. But unfortunetly the services
were not available due to PUK required. I have made several requests
for obtaining PUK Code at Customer Care, Tata Docomo Outlet, Support
Chart and also sent mail at [email protected]. But all my
requests were not cared seriously and finally I got PUK Code on dated
5th of April that means it take 10 days to solve the problem
i.e. too delay.
My services started from the date of 5th of April and the first
month complete on dated 4th of May.
As per your scheme the first month is free that means the billing for
the period 5th April to 4th May will be zero amount.
But I regret to write that I have got a bill for the period 5th April
2011 to 4th May of Rs. 662/- Only.
(Rental - Discount) x Service Tax
(1000 - 400) x 10.3%
662
So, I therefore your request your honout to please correct the said
bill as early as possible.
I do hope a favour of an early response which will be greatly appreciated.
I thank you in advance.
Yours faithfully
Mohatasim Rais
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