Hello Sir/Madam,
Ref: MTNL broadband issue for telephone no 26301409 / CA – 2033008153 in the name of Mahima Nand, House no 321, Rajpur Extension Colony, Chhattarpur, New Delhi – 110068.
This is to notify you that I have been facing MTNL broadband issue for the past three to four weeks and I have been following it up with the local Chhattarpur branch MTNL office where the atmosphere of that office seems to be in disastrous state. It seems no one is responsible for any task, either they are busy having endless tea breaks, lunch breaks at 11am till 3pm after that 4pm onwards they need their tea breaks and for MTNL broadband users they are just least bothered about their issues.
Actually, the issue is for whole Rajpur Extension colony. Everyone is facing the same issue that broadband lines are down for the past one month and the chhattarpur office is not raising any steps to rectify them but they are just busy giving the excuses that line men’s are busy. But let me ask you the line men’s are busy where? They are busy with local farm houses connections as they have the power to get the work done? Whenever we go to local management at chhattarpur, they say that firstly line mans will rectify farm houses phones and broadband then they will contact us but they never contact us and again we need to take a holiday from our office (private job) just to get our work done hoping that it should be done in a day but it lingers on for the past four weeks now.
When last time, i went there day before yesterday (23.05.2011) to surrender my MTNL broadband connection they said you don't have to surrender, we will rectify your connection today but it goes for a toss. Since then it’s been four days and no one has taken the action but every time they are busy with their breaks.
If this will be the ongoing case then I am so sorry to say that Indian mass will lose their faith in government offices and on their workers.
Kindly let me know if you can help us in this regard or not?
Otherwise we will just simply go ahead and surrender our connections in spite of all the difficulties that local chhattarpur MTNL office will try to give us and would opt for private USB net connections which are easily available in the market and not that expensive.
Hoping that MTNL will take the action towards this and matter gets resolved and our faith in MTNL stays intact again and the local public stay happy.
Thanks for your esteemed attention.
Kindly Regards
Pradeep BANDUNI
9650 353513
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