Sir, I have taken unlimited plan for MTNL Broad Band Internet service. They promise at the time of connection this will provide 256kbs speed for downloading. But after a month there was speed of 50-60kbs and now a days only 8-10kbs speed is coming. What is the use of unlimited downloading when you are not getting propoer speed. I have complaint their coustomer care center as well as to area manager but all in vain.
kindly suggest when I paying my monthly bill of Rs.699/- for this connection regularly every month why I not getting speed 256kbs as said by Mtnl.
Where should I go for this.
My Phone no. is 22304680
My consumer no is 2073384139
Kindly do needful to resolve this complaint.
Thanks
Sushil KumarRampal
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