I am using rs999 plans and I am getting 5kb speed for download from past 2 - 2n half months. I am tired of complaining, I complained for broad band internet service. I left for work, these technician comes and says to my mom, that he is a telephone technician and not broadband technician and he goes away, saying internet guy will come on some other day, which he never showed up. I am pissed off. If I call to customer care number, these ladies keep on talking all about market, vegetable to their colleagues over the phone and always say one thing, server me problem hai (there is problem with the server) and hang up. MTNL sucks, please do not go for MTNL, I miss my relaince, it was expensive, but better customer service. If I visit their office in nerul, they send me to visit each and every technician. Some of them also ask for money. I also paid once, but still nothing happens. Isn't MTNL paying them? Their Bill is always generated on a perfect date and all, they sit in a friggin AC room, why the hell is the service like this? My complaint no is 1666.
Indians will never improve India. Its a shame.
the worst part is bohoth maharashtrians and bhaiya's keep on fighting and these fuckers are working together in MTNL nerul office. Not only that much, I must say remove these old useless people, who can hardly move of their chairs and hire some youngsters who will work, keep some management. Record the calls, rectify the friggin problem inside as well and mine too, since I am paying 10% of my salary for this service.
Tariq.
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