MTNL INTERNET /LANDLINE
WRONGLY CHARGED FOR LIMITED TABLE INPLACE OF UNLIMITED

SIR, telephone no26358563

I HAD OPTED FOR MTNL INTERNET SERVICES UNDER 599COMBO, WHERAS THEY HAVE CHARGED ME UNDER 499COMBO, IN JUNE/ JULY ON THERE 1500 NOS.IT WAS A PURE COMMUNICATION MISTAKE, THE BILL CAME TREMENDOUSLY Rs.36000/- for TWO MONTHS, WHICH WAS BEYOND ANYBODY'S CAPACITY.

REQUEST WAS MADE TO CHARGE ME AS PER 599COMBO PLAN, BUT THEY HAVE NOT ACCEPTED MY REQUEST AND REDUCED MY BILL TO Rs.18000/-

BEING RETIRED FROM SERVICES I REQUESTED SEVERAL TIMES IN WRITING, PERSONAL MEETING, CUSTOMMER GRIVANCES, THEY INSTED CUT MY LANDLINE AND INTERNET SERVICES FOR ALMOST TWO MONTHS BUT KEPT CHARGING THROUGH MY BANK ECS SERVICES

PLEASE TELL ME WHAT AM SUPPOSED TO DO NOW?

THANK YOU!

DEEPAK KAMBLE