MTNL MUMBAI
Net very very slow for about one month

Dear sir

I am the customer of mtnl mumbai. My details are

Telephone no: 022-25350753 and CA NO: 2100317587

My internet is very very slow since last 25 days it's fluctuating from 300 to 10 kbps I can not work properly I have 395 unlimited plan with 320kbps speed. I tried all options writing to executive director, chief gm, gm and all senior officers from mtnl but nothing has worked they are just giving promises and excuses. Whenever I complaint through 198 (toll free number) it gives a complaint number but without solving my problem they are closing my complaint.

Yesterday I threatened them I'll write to consumer court but no response from them. They feel they are from government division and nobody can touch them.

After failing to get positive response from mtnl I am trying this option.

I hope you will do something I feel I am helpless

Please give me a response at [email protected]

Thanks