Inconsumercomplaints.com » Internet & Web » Review / complaint: MTS Blaze - Slowest, dumb device and pathetic customer care service | News #422314

MTS Blaze
Slowest, dumb device and pathetic customer care service

Hi,

I have bought this device (9141993559) almost 8 months back after seeing their ads and promotions. 3.1mbps was the the promised speed. I dont think they even know that they have promised this speed.

It doent even give 10% of the maximum speed.

One more frustrating observation is that, connection becomes dead slow 4-5 days prior to the validity date.

So, I have ended up recharging it 3-4 days before the actual validity date on fewer occassions.

That means, I have lost 3-4 days of service usage on that particular month.

Video call is never been successfull because of the poor connectivity. Thanks to Mblaze.

I have lodged complaints with customer care and they had promised me that their technical team would visit my place. But, no one has turned up so far. I dont think they have any technical team with them.

I feel that, I have been victimized. I want to give their device back and take back my money.

In first place, out system should allow these companies to operate with such a poor quality standards.

Please some one do something about it!

~Naveen


Company: MTS Blaze

Country: India   State: Karnataka   City: Bangalore

Category: Internet & Web

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