Sir/Mam, I am Amarendra kumar. I have taken MTS internt broadband connection on 22/11/09 no is 9136950518.but it is not woring in my house due to poor connectivity. I request to MTS customer care that kindly send some one to rectify this problem, and wrote a mail to [email protected] on Thu, Nov 26 at 3:47 PM. then i got a mail that we will rectify this problem and i got a Complaint number NOV/9029.I got a call form Mr. Rajender mobile no 9136006574. he assure that your problem will solve in 10 days but i didn't get solution.then i send 2nd mail on Wed, Dec 2 at 10:17 AM then i got call from Mr. Lalit Joshi mobile no 9136006571. He assure that out network team will visit to your house then one person come to my house and chek the internet connection that its working or not and he told me that i have send the feeback to my senior but i didn't get any solution. I have made payment of 3100 rupees for this connection and monthly recharge is 799. I spoke to customer care and told him that internet is not working in my house and after one month you will disconnect this service if i will not recharge this connection then they told me that we can not do any thing. I want to lodge a complain against MTS. So please, kindly registered my complain and take proper action against MTS .Regards Amarendra kumar 9716555787, 9015727788
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