Dear sir/madam,
i have taken an MTS poatpaid connection on 25th of june from an agent with full payment of RS.2100/-. But till date i.e 17th of september the connection is not activated. we have made 1000s of phone calls to the agent but the person either do not pick up the call or when pick up always says that it will be activated in 2 or 3 days but its been around 3 months and it is not activated yet.
With such problem i had suffered a loss of around RS.25000/- of my tution coaching, as all my classes are satellite classes. This use of device for coaching was already intimated to that agent before buying the device.
I have also received a bill from the MTS regarding the connection, plan and usage, which i didnt used at all.
Sir/madam, it is my request to please take some strict action against the company and such agents, as i'm sure i'm going to fail in my exams, and also to this not happen with others.
DETAILS OF THE CONNECTION.
Connection Holder name: Ritesh kumar agarwal
Connection no: 09143983314
Plan: MBLAZER ARP 6GB UNLIMITED
Agent Name: POL Roy & Mob no: 09614813359
Manager's name of the issuing agent: Pranav & Mob No: 09143110261
Regards
Ritesh Kumar Agarwal
Poddar Chhatra niwas
150 C R Avenue
Kolkata 700007
M: 09903519333
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