MTS Mblaze Data Card
Speed is not as per committment

Sir,

My name is Arumugam. T

My mail ID: [email protected]

MTS datacard no:9150266136

I recharged my data card for Rs.499/- for the first time and committed speed for 5GB is 3.1Mbps. But I used 3GB data only, as per their log data i used 3GB only. Now I recharged my card for Rs.798/- committed data usage 3.1Mbps upto 6GB and unlimited for a month.

but My download speed is not more than 40KBps. MTS is committed speed is 3.1Mbps my signal level is full at all time and modem in hybrid mode only.

my speed is not more than 0.5mbps at all time.i need your help to get the commitied speed and value for my money pls help me i already spoke to customer care regarding this issue they said our speed will be 3.1mbps only.

regards,

Arumugam. T

mob:9176890266136