Naaptol/Blackberry 9530
Attery proble, duplecate head phone and service manual

I have perched online shoping throught naaptol.com blackberry strom 9530, order no 1732736, batary problem and phone heat genarat after end of call and duplecated head phone and service manula i have not recevied, i have many more time contact coustmer care but no use custmer care complent no 651725.