On 2 January I Ordered an boss 2220 from naaptol (http://www.naaptol.com/price/708229-Boss-2220-Multimedia-Dual-SIM-Touch-Screen-Mobile.html) from an ad in hindustan times (agra) hindi newspaper..
tHEY SAID THAT I WILL GET IN 10 DAYS AND GAVE Order id:-163244
Then on 7/2 i got the delivery on 3.30 pm .. i charged the mobile for about 2 hours and in a doubt called the customer care... They said to charge it at least for 4-5 hours. I then charged it for about 5 hours then also it didnt started.. Then i Called them again but it was about 9 pm so the customer care said to call tommorow at 9am-6pm...
Then i called the up at about 10 am and said tthat i have charged it for about 4 hours then also it didnt started.
They then asked me to check if the mobile or battery is defected..
Then i got it to an nokia pirority dealer and he then inputed an nokia battery and it started..
Then i called up the customer care on about 1 pm ..i told them that the battery is defected
They said that they had registered an complaint and that i will get a new battery delivered within 7-10 working days.
I waited for the courier till 20/2
Then i called them up on 20/2 on about 1 pm ..
Then they said that I have not registered the complaint within 48 Hours and that theres only 1 complaint that is (battery faulty) and it has been registered lately so i will not get any battery now
This is just a type of cheating
Details:-
Address - House No. 63, bank colony (near shamshabad road), Agra (Uttar PrADESH)
Order id:-163244
Contact No. 09997492359
customer care No. 09223516148
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