Dear Sir,
It has been a fortnight that my account has been deactivated just because it was used by someone we don't even know and never had a relationship with. I understand that this kind of incident happens maybe because a recruiter leaves our association and we forget to change the password of that subuser or a recruiter while still being associated with us passes on the login details to someone without our knowledge, who misuses it.
I have already sent a number of mails to abuse, talked to my account manager santosh and talked to people from customer care but noone seems to sought out the matter. Everyone is making me feel as if i am the culprit who has intentionally let someone use my account although everyone fails to understand that i am the one who is getting affected the most because of this incident.
All my work has stopped because of unavailability of naukri access, i am loosing my clients and my recruiters are leaving me because i cannot make them sit for 15days without work.
I request you to kindly let me know whats my mistake and why am i being harassed like this and what do you want me do to stop this from happening in the future.
Nobody bothers to reply to my mail or talk to me to settle this matter and move ahead with our work after repeated attempts by me.
Please reactivate my account on an urgent basis and guide me on the measures to be taken to avoid this from happening in future.
It has been 2days that i was asked to talk to a manager Mr Amitabh by Account Manager Mr santosh and subsequently i sent a mail giving details of our freelance recruiters as per his demand and now Mr Amitabh says that the legal team will get back to me and no deadline is being given to me as to when will the account get activated or who is the concerned person to coordinate with.
Hoping for a quick response.
Regards,
sachin
8080862150
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