DEAR FRIEND. I AM USING ORTEL BROADBAND IN BHUBANESWAR. BEFORE I WAS USING TATA PHOTON. ORTEL GAVE ME A CONNECTION AFTER 10 DAYS OF WAIT. I TOOK HOME PLAN WHERE THEY HAVE COMMITED 512KBPS, BUT I AM GETTING 300 KBPS. SOME ITS SO SLOW THAT PAGE ARE NOT OPENING. WHEN EVER I TRY THEIR CUSTOMER CARE NUMBER 97760-91111 ITS EITHER NOT REACHABLE OR OUT OF SERVICE. THE CALL CENTER EXECUTIVE ARE SO BAD THAT EVEN BEFORE LISTING THE COMPLAIN THEY CUTTING THE PHONE. THEY NEVER RESPOND TO THE CUSTOMER. IT WAS BETTER TO HAVE TATA PHOTON OR BSNL INSTEAD OF ORTEL BROADBAND. ORTEL BROADBAND IS VERY VERY BAD.
MY CUSTOMER ID- 884479
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