Hi,
I am very dissatisfied with Tata Photon and wont recommend anyone for the Internet plans with lucrative speeds being offered by them.
For last 1 year, I have been using a Tata photon plan "DL-PhotonPlus10GB@1200CappingPlan" with a monthly rent of Rs.1350.
As per this plan, I should get a speed of 3.1 MBps upto 10 GB. However not even once have i recieved the speed.
I logged a complaint (339446107) but they closed the ticket without resolving the issue.
As per the technical officer who called me "Company makes these claims but you wont get a speed of more than 500kbps, its your wish if you want to continue with the plan... we can't do anything..." post which I got an sms information of the ticket being resolved.
I am planning to close the connection today itself and i strongly criticise the Tata photon group, their helpdesk and their trechnical officers.
I wont be claiming for any cashback as I feel I donate this as charity to Tata photon and I request them not to make false promises to any other consumer.
Regards
Yash
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