Inconsumercomplaints.com » Internet & Web » Review / complaint: Tata Photon Plus - Mental Harassment by Tata Docomo | News #496604

Tata Photon Plus
Mental Harassment by Tata Docomo

I had a tata photon connection 909927731. However, few months back, it stopped working and whenever I tried to connect, it was very slow and the desired pages would not open. I called the representatives several times and every time they say that something or the other is wrong. Finally I requested for disconnection as it was not working at all. However the representative tried selling it back to me. I refused and even said I wont pay any more bills. And I stopped using it completely.

But then I continued receiving bills and calls. Every time they called I requested to have it disconnected and said I have done it long back but to no avail. Now I have started getting legal emails and continuous calls from delhi court with someone talking quiet rudely and asking me to appear in court. This is a total harassment when I have stopped using the service and have requested for cancellation. I have never been a non-paying customer. As long I had the connection working, I paid my bills on time and never kept any dues.

Why should I go through this, when I didn't even use it and have done my part clearly. I love Tata Photon. But at this rate. I don't think I would advise anyone to keep it.


Company: Tata Photon Plus

Country: India   State: Karnataka   City: Bangalore

Category: Internet & Web

1 comment

2 January 2013, 6:54 AM
Dear Customer,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
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