Inconsumercomplaints.com » Internet & Web » Review / complaint: Aircel - Aircel internet connection problem and customer care | News #499624

Aircel
Aircel internet connection problem and customer care

Dear Sir

I am a regular customer of aircel for the past 5 years. I have brought aircel prepaid sim only because of internet packs. I was recharging 98 rs. Pack of pocket internet. It was giving me unlimited download at a speed of 10 to 15 kbs but now from this month they are only giving 2gb download at a speed of 10 to 15 kbs and after that a speed of 3 to 5 kbs (in sms they tell speed would be 16 kbs) which is nothing absolutely in other words worse and they change the 98 rs. download plan without informing me not even sending a sms and also not on the site. They send 50 sms per day of no mean to me but not the imp. one. And when i call th customer care they do not pick up the phone which is disgusting. Now i am thinking to change to other operators if there is no reply to me to this post...


Company: Aircel

Country: India   State: Jammu and Kashmir   City: Jammu

Category: Internet & Web

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