I had recharged my mobile through this freecharge website for the amount 77, but it was coming as "recharge under process", my payment was done but after some time, recharge was failed. And it was showing there that my balnce will be refunded to the FC balance but it had not come yet there, not even back to my atm account, so I request you to please help me to get my amount refunded to my atm account please.
Order Id : FCVW1301092893636
Recharge Date :2013-01-09
please help me soon to get my balance refunded back to my atm account