Complaint / review / scam report
Cheating customers

I ordered sansung duos phone Saturday 05th Januaury 2013 in a deal of the day offer. Usually these deals last only for minutes and thats how they cheat customers. I ordered a white piece which had a 16gb card complimenary with it which was a USP for the price. Later i realzied Samsung India has an offer wherein Samsung Duos bought only before 10th January 2012 will get the 16gb card complimentary and we had to claim it from Samsung and not Homeshop18. Suddenly next day a representative calls saying that white peice is not available and there will a delay in shipping it which will disqualify you from the 16gb card. Left with no choice i had to say a yes for a black peice. Now again i got an email saying that the shipment is delayed futher and i will not recieve it for next 3 to 5 days.

This is absolutely cheating. I am not sure if i will recieve the phone on time and whether I will be eligle for the 16gb card. Also when you promote a product as deal of the day arent you aware of your inventory. My order number is 920899471.



Author: Ankit111985

Offender: Homeshop18

Country: India   State: Maharashtra

Category: Internet & Web

1 comment

smhsn18 11 January 2013, 1:44 AM
Hi Ankit,

We sincerely apologise for any inconvenience caused,

As per our telecon and your confirmation that you have received the order and in white as per your request.

We at Homeshop18 are treating the matter closed from our end and there is no liability pending towards Homeshop18

A line of confirmation would be appreciated

For TV18 Home Shopping Network Ltd.
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