I have ordered an item with order #3001839669 for my parents in Kolkata. They received a damaged product and Indiatimes is telling to send snapshot of the item. The problem is that I am staying in Hyd and my parents don't have infrastructure to send photo. I requested them to send any person to take snapshot/investigate the issues. They are simply bypassing the issue putting the blame on my side that I can't send photograph so they can neither replace the item nor they are ready for refund. So, I would just want to pass the message that Indiatimes Online shopping is fraud and don't shop from them as they will never miss a chance to forfeit you. The order value was 1249 which is totally gone and the product received is a damaged one. Indiatimes is simply passing the blame to courier who has delivered it. So seems Indiatimes after sales Service is very very poor. If there is any issue they will pass it to customer and not be accoutable/responsible for anything. Their responsibility ends after taking the money. Delivery or quality of the product is not their headache. If you are lucky you will get a desired product and if there is any issue with delivery/quality INDIATIMES SHOPPING will make some story to pass the blame to customer and say " we are sorry sir and can't help you".
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