I am Chandan Basu Roy and I have bought a Sylvania 10″ Touch Screen Tablet with 3G by Wespro through shop.seventymm.com for which an ad appeared in The seventymm site Offer for Rs.5999 Tax=Total cost 6266 and the order no. is SMA0390137. My complaint is:-
(i) I received the package on 28/09 and When I charged the tablet it is not charged
I registered a complaint regarding charge problem on 28/09 with the Customer Care of shop.seventymm.com and The next day I registered another complaint regarding the defective product. The cc executives told me your complain already registered & within 5day will provide you new charger. But till now I am not received any charger. Since there was no response from their side I rang them up again only to be told that there would be no refund for Maufacturer’s Warranty products and they told me to contact a service centre in Najafgarh which is far away from my place of residence. I have to go all the way to Najafgarh or courier it for a defective product they sold me and for which I paid the full amount. It is really disgusting. This company should be tried for fraud. I want you to ensure that I get a refund for this defective product.
My Address;
Chandan Basu Roy
Unitech wireless (TN) Pvt Ltd
Plot No-10, Sector:-54, Phase-V
DLF Golf Course Road, Gurgaon, Pin-122002
Contact:
Mob: 09582158406
email: [email protected]
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