Airtel Broadband
Horrible Customer/technical service Bangalore

I had raised a complaint about my broadband connection not working and I was provided a turn-aound time of 5hrs [complaint#46517112]. Aftr 4 and half hour of no response, no acknowledge either about the complaint I called to follow up about the status only to find the next representative not only rud but to be misleading with the technical jazz. I called back again exactly after 5hrs requesting to speak to a supervisor. The agent was rude to the core of it but to have the line being disconnected on my face.

This is what the bangalore airtel service standards has come down to.