Hello,
I have a Airtel 3G internet connection with USB modem (They call it Dongle).
When i took the connection they said that first 3 recharges i will get double the amount of GB usage free.
I have recharged 2 times from the day i took the connection and surprisingly i recieved only half the amount of free data usage.
They have packages like 2.5 GB for Rs 675. I recharged with the same amount and to my surprise i got only 1.25 GB of data.(As per their information i am supposed to recieve 5 GB)
When i tried to call Customer support they talk to me 2 minutes and disconnect the call for no reason.
I've been doing this for last 3 days and no response.
More over rates specified on the site www.airtel.in and actual rates are totally diffferent.
This is clearly decieving the customer.
This is not the first time i have issues with Airtel and it's customer support.
Please suggest me on how should i proceed further.
Regards,
Vyshampayan Data
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