Hi,
I have a broadband connection from Airtel. The landline number for this connection is 080-4175 1890. The broadband line and telephone line is down for more than 7 days. I have registered a complain with Airtel Customer Care and am repeteadly following up with them. The line is not fixed. The CC executives can not give update on this. Every time I am calling them I am getting different different reason and nobody is working on them.
Also the Customar Care dept is disconnecting the call, if I want to speak to higher level.
and this problem is repetating from last 6 months.
The service provider is charging a huge amount of charge for Broadband and Telephony service, but I am not getting an uninterrupted supply. And the most harrasing part is the unprofesional way, the customer care dept is dealing this matter.
Please help me to resolve this matter permenantly.
Regards
Neloy Bandyopadhyay
Ph - 9886521315
email - [email protected]
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