Airtel Broadband
Billing Issue

Hi,

My bill plan has been changed abruptly without my knowledge. Hence, a huge bill amount of 15000/- has been generated. I have already called many number of times to the call center asking for the correction. I have first raised the complaint on oct 7th with complaint no.5310648. I have not seen any progress nor any changes inspite of calling the customer care almost every day. The customer care is the worst, no idea whatsoever, as to how to proceed further. Airtel needs to do something about it inorder not to lose their customers.

Thanks,

Ama