Inconsumercomplaints.com » Internet & Web » Review / complaint: Airtel Broadband - Buyers beware of Notorious clause | News #55647

Airtel Broadband
Buyers beware of Notorious clause

I just want to caution the new buyers of Airtel Broadband services.

I was an unfortunate user of Airtel Broadband connection. The data download speed never reached the allotted speed as per the service plan (Rs 799-unlimited and 512kbs speed). The connectivity is worse than the 256kbs data card performance. The marketing person never told about the speed reduction if the data download exceeded 10gb. Though its advertised that unlimited download for Rs 799/- a draconian clause for speed reduction is inserted in the agreement, Using this notorious clause, airtel customer services right royally screw the happiness of customers. No intimation and nothing. Internet will just crawl.

The customer care people are well trained to be rude and will quickly get onto their high horses.

Its hightime Airtel changed its Brandband services name to Hostile Brandband services.

New buyers, please beware.


Company: Airtel Broadband

Country: India   State: Tamil Nadu

Category: Internet & Web

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