Dear sir,
This is state about the very bad customer service provided by the AIRTEL BROAD BAND.
I have taken broad (0522-4809093) in the month of august. The sales team executive sold the plan of 599 and promised to install within two days but to the height of nonprofessional we have to wait for 15 days for the installation and the same was done after regorus followup's and there also he install the plan of 799 with a promise that he will rectify it in a month or so.but after follow ups and calling we are not able to get the plan as promised. We stopped payment and the complain was simultaneously raised and from the collection department the deal was compromised for the waiver for 400 rs/- and letter on the surplus amount given by me.
The settlement was made with the collection department executive Mr Vikas at Noida.
The follow ups continued for the collection and daily 5-6 calls were made from various airtel offices without having knowledge of the actual status.
This is very painful to explain the same scenario time and again
Kindly act and do get me compensate on the same.
Regards
Rajeev Singh
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