Airtel Broadband
Game on demand charges

Dear Sir,

For almost a year now airtel is charging Rs 200/- every month in the name of GOD charges (game on demand) despite I am not using this service, and my repeated requests to deactivate this service.

I even complaint to appellate.airtel.in which is supposed to be the highest level to escalate an issue.

I was paying these charges for almost a year, but when I stopped paying the bills then also no one called me to discuss my concern. Only calls I was getting for asking when I will make payment. All I got the mails from appellate that these charges are valid and nothing they can do about this. And then they discontinued my outgoing and broadband services. Still there was no call to address my concern.

I was using airtel for almost 6-7 years and never defaulted any payment all through these years.

vinod goenka

airtel no: 0120-4104314