Hi Team,
I have taken an Airtel broadband connection in last year (Dec). I had taken Rs. 999 plan. After some time, I shift my rented room in last month (June). So I applied for connection shifting and according to the (airtel) policy this connection should be shifted with in 5 days. For the status purpose I called approx every day. After 5th day they called, and said “we are working for the same please give me 1 day more time”. They called every day and told the same statement. In these days I lost my some work, so I got more lose these days. After 3 days I had applied disconnection request, because I had taken another service provider internet connection, for my work security. Form that day they called approx every day they asked same question. Question like- (what is the reason and all).
I per the customer care executive request, I had applied multiple times connection request. But the problem is same “Not possible”. I asked if it is not possible why you guys committed I’ll do this, but no reply. I told every time if not possible, please disconnect my connection and don’t call me for next time.
After this they are not stopping calls, one day I told if you guys are not sopping these confirmation calls, I will complained on consumer forum, but they are not stopping the call. Approx last 15 days they called 10-12 time for confirmation and I am fully frustrated. Through these calls I lost my work, my money, my time and with these type of mental harassment.
Finally I decided and mail to you.
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