Airtel Broadband connection
Not receiving hard copy of bill and regarding collection agent

Sir

with due respect i want to state that i have a net connection whose id is 15095765.i have not got the the hard copy of my bill till 5 months.i only got the soft copy on my e mail id but due to my id have been hacked by some one and password is changed i am not able to get the bill till today .i have also requested at the collection office to send my hard copy bill and collection agent to collect the appropriate bill.but i have not the bill not any collection agent have come to collect the bill.same thing is repeated for 5- 6 months and i am only able to pay my bill with late fine .i want to know that this is my fault or urs.

i have also complained abt this before but not any legal action have been taken.so pls send your collection agent to collect the required bill.

sanjeev