I am customer for Airtel for past three years having the fixed landline of 40976005, I was using a plan with monthly rental of Rs.1099 with 4 Mbps, now I need to migrate the existing plan to a plan which is having monthly rental of Rs.649 with 2 Mpbs. My billing cycle is every 5th the month. I just called to Airtel customer care to migrate the plan on 2nd Dec but Airtel Customer care says, we cannot migrate immediately, we can migrate only on 5th of Jan and you will get the bill for 649 on the month of Feb 5th.
It means that I need to pay Rs.1099 for the month of DEC and they do not have pro rate migration facility.
This is really rediculas, even if you dont want the Plan, you are bound to pay the money. With this way airtel is making lot of money from the customers. So I really advice customer not to go for Airtel connetion in future. Airtel has very very bad service, they are not a real service providers, they are money makers.
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