I never though that a company as big as Airtel cannot make a website that has cross browser compatibility. If you don't know yet guys, the official airtel website runs only on internet explorer, nowhere else. So please don't break your heads unlike me trying to open it on Chrome.By the way this fact came from their own customer care executive and my good old friends ofcourse so don't blame me if your mozilla starts responding.
Now why the hell did I want to open their site? Simply to view their broadband plans, which I could not manage. Ok fine, I though lets contact them using their so called customer care number, I dialed the toll free number and guess what it got picked up!! I must give them credit for that at least. But what's the point of that if you have an "idiot" on the other side? The guy who picked up kept asking me 10 times my name, then my initial despite my telling him 5 times that I am not an existing customer and repeating the alphabets for the remaining 5!!!
I still did not loose my spirit, I somehow managed to find another Bangalore number (by this time something had worked in the site) and called. Well all I can say is at least this time he was not a complete fool and managed to give me some information on promting.
Whats more?? I thought I will lodge a complaint against all this but i never found any email address. What it gives you is a list of postal address assuming that an unknown person would reach the destination without an issue. I suppose they were trying to say "Ofcourse you can google the phone number or the route!!! "
No clue where all this information is hidden, probably they could not afford a good website due to the heavy makeover they went for. People working on logo is fine but give us some service too, please! Anyways, I like Airtel's "internet" but don't think I can ever have it using the "internet."
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