Hi,
This is regarding Airtel broad band connection and that is the no. for the same 01204352289... I wanted to mention something in this regard... I am totally disappointed with your services, due to those reasons:
> COMMETMENT -When I Purchased that Broadband connection at that your service provider (outlet people) Committed me that at any point of time if you shifted frm noida to any other Delhi / Ncr Zone ur broadband 'll definitely shifted as per your request, in delhi free ofcoast n in ncr i need to pay only 300 rs... But When i droped request regarding shfting they guys noted down my request but no action was taken.
> WASTEAGE OF TIME- I dropped a request regarding shifting of my broadband in b/w 17-22aug. but no action was taken regarding this for more than 20 days, your executive suggest me to go to near by Airtel outlet and then drop a request, when I reached there i came to know that all lines are already choked there is no scope of new connection or shifting of connection, this wastes my time a LOT
>FAKE PROMISES -Your Service Providers as well as your CCE (customer care exec) not having any proper info regarding the availability of net connection and did a fake promise that my Connection will be shifted in a week or in 10 day's but I waited For a month and no action was taken.
>NO ONE HEAR VOICE OF CUSTOMER- Once i called ur CC department in the month of SEP and request them to drop a bill on my mail ID insted of my home address but My request was totally igored and now am getting the bill of previous month in a lumb sum.
Your services totally disappointed me, and fails in front of my expctations, due to your poor after sales services I suffered a lot as my all official works stopped due to fake info. that i always get from your service providers., and at the end due to no other option, i have to switch to other net service provider,
And after 2 monts wen i received a e bill of my net connection i dropped a mail regarding this that my amount is to weived off, than also i have not received any revert on that mail, and now your recovery department called me to repay 3000 rs as a monthly bill interest, as on 27th dec i paid the amount and already received NOC to stop that no.
I am totally disappointed with your services..I 'll never take any of the airtel service in future and 'll never suggest any one to take that.
Thanks & Regards
Garima
91 9582798545, 9540198767
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