I'm Really in PAIN with AIRTEL TELEMEDIA SERVICES:
From the last 50 days I'm asking these guys to shift my address but every-time they are asking 3 more days, even they are not giving confirmation! although each time they are promising for URGENT PRIORITY! but no response!!! This AIRTEL is really most non-cooperative telemedia service I've ever used.
Now I'm Asking for discontinuation with AIRTEL but again No reply! Really ridiculous!!
My Mail communication:
Sir,
PLEASE CONFIRM MY DISCONNECTION REQUEST! I Can't bear anymore PAIN from your Team! and please STOP BILLING FROM THE DAY I'VE STOPPED USING SERVICES i.e. approximately from 03.09.2011.
Its more than one month and now I've taken other service and its working fine. Thanks for NON-COOPERATION!
--
With Regards
Ashutosh C. Pandey
A Scientific Society of MCIT | Govt. of India
EPABX: 91.120.240.2551-60 # 708 | Fax : 91 120 240 2569
[email protected] | www.cdacnoida.in
NOTE: Please consider the environment before printing this e-mail notice
&&&- Forwarded message &&&-
From: ashutosh pandey
Date: 5 October 15:20
Subject: 0120)_(4251997) Fwd: DISCONNECTION REQUEST!!! Re: FWD: (0120)_(4251997) REGARDING SHIFTING OF ADDRESS OF WI-FI CONNECTION! 01204251997 [|BAL|Qrc22609111309555836052|]
To: [email protected], [email protected]
Sir,
PLEASE CONFIRM MY DISCONNECTION REQUEST! I Can't bear anymore PAIN from your Team! and please STOP BILLING FROM THE DAY I'VE STOPPED USING SERVICES i.e. approximately from 03.09.2011.
Its more than one month and now I've taken other service and its working fine. Thanks for NON-COOPERATION!
--
With Regards
Ashutosh C. Pandey
A Scientific Society of MCIT | Govt. of India
EPABX: 91.120.240.2551-60 # 708 | Fax : 91 120 240 2569
[email protected] | www.cdacnoida.in
NOTE: Please consider the environment before printing this e-mail notice
&&&- Forwarded message &&&-
From: ashutosh pandey
Date: 3 October 12:22
Subject: DISCONNECTION REQUEST!!! Re: FWD: (0120)_(4251997) REGARDING SHIFTING OF ADDRESS OF WI-FI CONNECTION! 01204251997 [|BAL|Qrc22609111309555836052|]
To: [email protected], [email protected]
Dear Sanjay,
4 days back A Lady executive from you Cancellation Department Made me a call and Asked me to wait for 24 hrs and now its 4X24 hrs. AS I'M NOT USING AIRTEL TELEMEDIA SERVICES FROM LAST ONE MONTH. I'm just wondered that how AIRTEL DTH Guys can locate my address & Fix my DTH within 3 hrs and WHY YOU GUYS are taking so long time?
This is Really Enough, Today I've Talked to another Service provider and they will fix their setup. So Please I DON'T WANT TO REMAIN WITH AIRTEL ANYMORE.
Sorry for my Mails and Thanks for you Poor Service. Please CLOSE my account with deducting my Last month Not Usage.
As I've already told you multiple times that because of unavailability of TIME I'm not filing any case against you in Consumer Forum but when i'll get it I'll definitely do this.
--
With Regards
Ashutosh C. Pandey
A Scientific Society of MCIT | Govt. of India
EPABX: 91.120.240.2551-60 # 708 | Fax : 91 120 240 2569
[email protected] | www.cdacnoida.in
NOTE: Please consider the environment before printing this e-mail notice
On 2 October 11:14, wrote:
Dear Mr. Pandey,
Thank you for writing to airtel telemedia services and giving us an opportunity to assist you.
This is in reference to your email to our nodal office on 26/09 regarding shifting for your airtel account number 15316566.
Please accept our sincere apologies for delay in responding to your email and for the inconvenience you might have faced due to above mentioned concern.
We would like to inform you that your concern regarding shifting has been registered with the reference number 3407510 and the same will be resolved shortly.
It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.
Please do write in for any further assistance.
Assuring you the best of services.
Warm Regards,
Sanjay
Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx? info=04 4 F78818285888988F91C66A7D4345EA9ED2F5C9F2ABDDE2060A2E32567A9EA295ABFC5CB3257B5D53A5D&refno=Qrc22609111309555836052
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 26/09 12:59:55 PM
Subject: Fwd: (0120)_(4251997) REGARDING SHIFTING OF ADDRESS OF WI-FI CONNECTION! 01204251997 [|BAL|Qrc22309111509405802365|]
Can you do sothing in this regard!!!
Ref: Below Mentioned Mails:
--
With Regards
Ashutosh C. Pandey
A Scientific Society of MCIT | Govt. of India
EPABX: 91.120.240.2551-60 # 708 | Fax : 91 120 240 2569
[email protected] | www.cdacnoida.in
NOTE: Please consider the environment before printing this e-mail notice
&&&- Forwarded message &&&-
From: ashutosh pandey
Date: 26 September 12:54
Subject: Re: (0120)_(4251997) REGARDING SHIFTING OF ADDRESS OF WI-FI
CONNECTION! 01204251997 [|BAL|Qrc22309111509405802365|]
To: [email protected]
Sir,
Please disconnect my AIRTEL services as i Can't pay unnecessarily as I'm not
using your poor services from last Month and I'm paying Unnecessarily!
Thanks for your such a delay response with old customers!
--
With Regards
Ashutosh C. Pandey
[IMAGE]
A Scientific Society of MCIT | Govt. of India
EPABX: 91.120.240.2551-60 # 708 | Fax : 91 120 240 2569
[email protected] | www.cdacnoida.in
NOTE: Please consider the environment before printing this e-mail notice
On 23 September 21:09, wrote:
Dear Customer,
Ref: Email dated 23-09, concern regarding delay in shifting for your
airtel number 01204251997.
Thank you for writing to airtel.
We regret the delay in processing your request. However, your Service Request
No. 3407510 is under process on priority. We assure that your request would be
resolved at the earliest.
Please do write in for any further assistance.
warm regards
SuneelKumar P G
customer care executive
bharti airtel limited.
Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx? info=0D
F729F395ABCDD395DB6DD286992F11C67ABEA1053FD51B2D53F5DAEEF107093F1137796FA 5 7 1
4 B71&refno=Qrc22309111509405802365
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 23/09 03:46:40 PM
Subject: Re: (0120)_(4251997) REGARDING SHIFTING OF ADDRESS OF WI-FI
CONNECTION! 01204251997 [|BAL|Qrc20909111709415580727|]
Dear Bibhu Prakash Rout,
its about to Month when i submitted my request! and till date no response. once
a guy (Babloo: mob no: 9871304482) called from your back-end team and he said
that he does not provide service in greater noida. This issue is really not
tolerable! why you guys are not making me clear that you will provide the
service or not. or simply i'll disconnect (as i've already disconnected from 20
days) this service.
because of time constraints i'm unable to make you calls and as i've already
made calls to you call centre multiple times! simply tell me why this blocker
as I'm going to file this PAIN in Consumer Forum for Greater Noida Airtel
Users.
With Regards
Ashutosh C. Pandey
A Scientific Society of MCIT | Govt. of India
EPABX: 91.120.240.2551-60 # 708 | Fax : 91 120 240 2569
[email protected] | www.cdacnoida.in
NOTE: Please consider the environment before printing this e-mail notice
On 12 September 17:43, wrote:
Dear Custome
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