I don'y know how any of that information relates to me being told I am getting a $25 credit off my next rental and really receiving $5 of my next rental (one day). I spent $95 in taxi fees because you did not link my flight with car rental. Thus when I got off the plane they were closed. I had to take a cab both ways. I get a one day rental credit in return but it is a complete sham you will only give me $5 off my one day rental. I even attempted to link my rental manually on the airplane but the rental reference code was incorrect! Because of your carelessness I spent $120 on a rental and $95 on a taxi to get to my hotel and you offer me no refund only a credit for my rental car company being closed (because you never sent them any info, not even my phone number) then when I get my credit will not even cover on day of rental. Your company is very un-American and a scam.
You made me pay for two days of renting a car even though I could not get the car because Alamo was closed and you and Alamo refused to help get me back from my hotel to the rental, no buss no shuttle just a $50 cab ride. I am on a very strict budget and confirmed every flight and was not late but still had to pay over $100 out of my pocket for your mistake. Alamo was not much better but at least they could prove you never contacted them or gave them any info.
I always wait about 4 weeks before I wright a negative review. This case was no different. I am still sore about how I was treated. I still remember talking on the phone to an outsourced customer service person when I got off the plane and said I don't have $100 for a taxi ride can you transfer my rental to Avis they are open and have cars? "There is nothing we can or are willing to do for you tonight"
DON'T GET SCAMMED SAY NO TO PRICELINE CAR RENTAL.
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